StubHub claims 100% customer satisfaction, but refused to refund me even $1! StubHub customer service phone number along with tips, reviews, hours and other useful links. The online chat was NON-EXISTENT. Reply. StubHub is offering some customers cash refunds for tickets to events that were canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the dismay of many customers, the company told The Associated Press.. "Gift Cards") can only be redeemed on stubhub website or by calling customer service. After 2 hours of waiting for customer support, I hung up in frustration. 47 Results for StubHub Part-Time Work-From-Home Customer Service. Emailed StubHub International asking for someone to make contact with me as I hadn't received my tickets by the date given, 29th of March. TicketMaster Vs StubHub- Fees and costs. 2. Buy and sell with confidence Customer service all the way to your seat. 3%. . Understanding your order's delivery status. Buy and sell sports tickets, concert tickets, theater tickets and Broadway tickets on StubHub! Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. been on hold for 2.5 hours. Bad. Where is a customer service number or email? Have a question regarding the AMC Stubs program, Online Ticketing inquires, or need to make changes to your account? I'm worried that I'll receive both of the tickets at precisely midnight on Friday; I won't be able to upload the screenshots and get charged. Customer Supervisor in Ashburn, VA Expand search. Posted 9:15:53 PM. Make sure you spelled the email address on your StubHub account correctly If you have multiple email addresses, double-check you're looking at the right one Check spam or junk folders We emailed you when your tickets were ready. Our Company. Visit Help Center. I'm worried that I'll receive both of the tickets at precisely midnight on Friday; I won't be able to upload the screenshots and get charged. United States. The Customer Service Outsource Manager will be accountable for the following key responsibilities: Manage the outsource partner implementation process for both new sites and change orders by working with internal and external stakeholders; Have a strong understanding of the business processes related to interpreting and implementing contracts View Prabir Rishi's business profile as Customer Service Representative at StubHub. Another complaint filed with the BBB tells of Madonna tickets that were listed for $450 each but then sold for $450 for both. Wait for a StubHub representative to reach you. 5%. In an interview, StubHub customer experience vice president Daron Fowlks declined to comment on litigation but said that customers who bought tickets to events in the U.S. or Canada on or before . I was perfectly guided through the process, even a writing mistake in the name was corrected by them the morning before the game and I got new tickets on time - all worked out greatly. Daron Fowlks eBay VP and Head of Global Customer Experience at StubHub Salt Lake City Metropolitan Area 500+ connections My tickets will be delivered on Oct. 21; however, I also need to upload a screenshot of the ticket I sold no later than midnight the same day I receive the tickets. Support Home / Order help. . Unauthorized credit card charge. StubHub provides customer service by email and also by phone. The tickets are mobile QR codes and ticketmaster won't let me resell them. Important information: StubHub stores reorganization. I really appreciate any help! Export. Getting your tickets you bought on StubHub. Dismiss. In case you didn't realize there was an alternative, the best phone number for StubHub customer support is 866-788-2482. So, not only did I have no way to contact STUBHUB customer service, but I received a link to upload my "sold tickets." In order to best support our fans, this online form only supports documentation from those who have previously contacted our Customer Experience team. BBB File Opened: 3/5/2002. About Us . There are 3 ways to reach StubHub across 3 communication modes: phone, email, web. For reasons of security, StubHub protects its clients data and therefore never discloses a buyer's contact details to the seller. If you bought tickets on StubHub to an event that is cancelled, you have two options: 1. Received an email acknowledgement from StubHub stating that they will get back to me between 24 hours to 48 hours. 3%. Browse Help Categories Where are my tickets? . . What am I missing? 199 Fremont St Fl 3, San Francisco, CA 94105-2246. Email Address. At FairShake we help you do this. Previously, Daron was a Vice President, Customer Service (North America) at eBay and also held positions at ICON Health & Fitness, iFIT. Then follow the steps to accept and view your tickets. Call Stubhub: 1.866.788.2482 Mon-Fri 5am to 9pm, Sat-Sun 5am to 8pm PT. Reaching StubHub for Other Inquiries 1 Email PR@stubhub.com for press inquiries. Global Vice President, Customer Experience at StubHub. Selling tickets and delivery expectations. Prices may be higher or lower than face value. . StubHub is the world's top destination for ticket buyers and resellers. customer service is a joke, i wouldn't even bother buying tickets here because if something happens you'll never get ahold of customer service. Customer Support Send us a message Open our virtual assistant, click on "Contact form" and let us know how we can help you. Tickets shipped to the wrong address. Many of the most commonly asked questions can be found . If that email has an 'Accept tickets' button, click or tap it. Jobs View All Jobs Dial +1 (866) 788-2482. Sending tickets to a friend. Welcome to StubHub Support. If you prefer, you can send us a DM with your email address and zip/postal code and we'll be happy to assist! NO TICKETS. Write to Stubhub: 199 Fremont Street, Floor 4, San Francisco, CA 94105. StubHub Business Separation Update. According to the company's website, if a customer's preference is for a cash refund, no action is required. Our Company. I bought tickets from Stubhub to attend a Ron White show. 01-24-2022 04:22 PM. Contact them for all press needs including industry updates, sales data, ticketing trends, and live event invites. Contact details Head Office address Helvetiastrasse 15/17 CH-3005 Bern Switzerland Phone number: 0800 358 8585 Please check with your phone provider if you are unsure about how much a call will cost. I'm trying to sell them on Stubhub and don't want the buyer to have any issues when it comes to going to the event. With our free tools, you can check out the current wait time for StubHub and use . For instance, if you want to buy a ticket worth $100, you will pay $110, while the seller will get $85. About StubHub. Two days after the concert, I received an email from them that said I was a victim of fraud and they had processed a full refund to my payment method. Customer Service Representative - Buyer Experience Remote-Ohio, United States Akron, Ohio, United States; Customer Service Representative - Buyer Experience . 2 2 ratings. Our company. Support Home / Listing tickets and managing listings / . Chat with Us. StubHub headquarters 199 Fremont Street, Suite 300, Floor 4 California, San Francisco 94105 United States StubHub phone numbers 1866 788 2482 (USA & Canada) 0 0 1800 770 534 (Australia) 0 0 More phone numbers StubHub website www.stubhub.com What category is StubHub related to? StubHub is looking for a fan-first, passionate and experienced individual to be responsible for creating, managing, and improving internal global customer service content which includes internal . Explain your case the best you can. The first step in using this leverage to solve your issue is to formally raise your complaint with StubHub. Order tracking number says "Delivery Exception". Email delivery. Seatgeek vs Stubhub - Fees. Regarding fees, there is a very important nuance in working with the service that you need to pay attention to. We send a demand letter to the StubHub corporate office to start the process of solving your case before you move forward with arbitration. US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Gather all the information you have on the purchase. 1. Stubhub, Inc., Jobs & Salary for Foreign Workers | myvisajobs.com. The ticket service changed its refunds policy just as the COVID-19 pandemic was picking up steam in the U.S., announcing that it would only . Provide the information they might require. Buy and sell with confidence. If StubHub decides you can be refunded, you'll probably get an email at some point on how to collect your refund. Sub-Category: Other. The customer service is unresponsive and just refer you to terms and conditions, that is not customer service. Buy and sell with confidence. About Us; Affiliates; Careers; 0. Ellie Grace Durrant. I want to upgrade my Mother Mother tickets from GA to VIP, but I can't find a number or email to send the request to do so anywhere in the app. Email Address. My net was $510. Event statuses when buying tickets. 3 out of 5 stars with 2 reviews. Business Started Locally: 1/1/1999. I've called 3 times to get my . Prabir Rishi is a Customer Service Representative at StubHub based in San Francisco, California. Sales Hotline Mondays - Sundays, 10am - 8pm. We're working hard to make StubHub a rewarding and fulfilling place for our people, and we're happy to hear that you take so much pride in what you do and enjoy being . About Us . Reply from StubHub. English (US) US$ United States Dollar. It also sells parties from third party brokers, meaning you have an impressive selection of tickets, as well as some great deals. Prices may be higher or lower than face value. Reference # 7115010454. How to delete a listing. The only way to contact stubhub.ie is through . Call toll-free: 833.228.5143 . If you have any questions, feel free to contact StubHub by email or phone. Our chat and call support are available 24/7. . Posted: (1 days ago) Stubhub, Inc. has filed 139 labor condition applications for H1B visa and 29 labor certifications for green card from fiscal year 2019 to 2021. . With our free tools, you can check out the current wait time for StubHub and use . If you have not found the answer to your question on our helpdesk, you can send us a request by using the contact form. . Hello - I usually reach out to Stubhub on Twitter DM - but they've gone back to only assisitng with issues for events for less than 24 hours away. Have you got in contact with StubHub? English (US) US$ United States Dollar. StubHub charges 10% for buyers and 15% for sellers. StubHub . 199 Fremont Street San Francisco, Calif. 94105 maryhorvath@stubhub.com Daron Fowlks Vice President, Global Customer Experience 199 Fremont Street San Francisco, Calif. 94105 DaronFowlks@stubhub.com Chief Executive Scott Cutler President 199 Fremont Street San Francisco, Calif. 94105 scutler@stubhub.com Last updated: November 9, 2021. . 2 reviews. Every order is 100% guaranteed. Received an email acknowledgement from StubHub stating that they will get back to me between 24 hours to 48 hours. Selling tickets and delivery expectations. About us; Careers; Partners; For Developers; Live by StubHub; Have questions? new concurrent employment, change in employer … Job Description Myvisajobs.com . We may enable redemption via mobile applications or visit stubhub website at a later time; check your Gift . . If any of these unfortunate scenarios happens, to get a refund: Contact StubHub customer service as soon as possible by phone at 1-866-STUBHUB (1-866-788-2482), or by email at [email protected] When the seller complained to StubHub about the mistake and requested that they cancel the sale, StubHub's customer service rep said they could, but they would have to charge the seller $100. Add to cart. 13 May 2022. Director, Contact Center Operations. Have you got in contact with StubHub? StubHub offers toll-free customer service 7 days a week. Thank you for your comments and the bright outlook you see for StubHub. Receive a full refund of your purchase. Overview of RoleThe Customer Service Representative role offers a unique opportunity to take on…See this and similar jobs on LinkedIn. Get Full Access to Prabir's Info . *Roaming calls made to the Customer Service Hotline (+65 6820 1633) from a StarHub postpaid mobile line will be capped at $2 per call regardless of the overseas destination customer is in. Referrals increase your chances of interviewing at StubHub by 2x. Messaged StubHub on Instagram, was instructed to message them on Facebook. For example, if you buy tickets from a desktop computer, the fees will average 10 percent of the ticket price. Media & press For media and press inquiries, please visit Stubhub Press Box. Poor. Please have your order number ready. Restrictions apply. Email: customerservice@stubhub.com. We may have an answer in our FAQs. Tickets I bought aren't right. Call Us (855-431-0459) Live chat: Chat with an Expert. For urgent issues related to events in the next 24 hours, our customer service agents are available 8:00am - 12:00am CST. I sold my season seats for one game Friday 04/22/2022 Padres/Dodgers game in Petco Park. How to contact the buyer. Bianca, we are sorry to hear about how unhappy you are with your experience. Customer service all the way to your seat. Order #272531340. please contact us at talent@ebay.com. Buy and sell with confidence Customer service all the way to your seat Every order is 100% guaranteed. StubHub press box CORPORATE OFFICE StubHub 199 Fremont Street, Floor 4 San Francisco, CA 94105 ADVERTISE WITH US Send advertising inquiries to us, and we'll get back to you shortly. Phone: 1.866.STUBHUB (1.866.788.2482) You can also visit StubHub's help center to ask a question or to read more about a particular topic. TickPick has a stronger customer service though, as well as a more transparent approach. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. Every order is 100% guaranteed. This is the email for the StubHub public relations team. We give them a time frame to offer you a resolution, usually 30 . Great. The web site says it was paid out to my bank on 04/23/2022 at Mission Federal Credit Union but I have not seen the money. By the time I returned home and was able to log in, STUBHUB emailed me that the two additional tickets had sold. No further response. Customer service all the way to your seat Every order is 100% guaranteed Our company; About us; Diversity . Then a lady from Stubhub Customer Service contacted me by email and I asked how to get access to the tickets. Contact Customer Service We want to ensure your Vivid Seats shopping experience is pleasant, fast, simple, and secure. Never received them despite sending several emails and making several calls to Stubhub Customer Service. Live chat with Stubhub: via the contact page. 1,331 talking about this. (or +65 6820 1630 from overseas) StarHub Public Hotline. The hiring process at StubHub takes an average of 14 days when considering 94 user submitted interviews across all job titles. Our support hours are 8:00 AM to midnight CST, 7 days a week. StubHub provides customer service by email and also by phone. $50.00. StubHub is looking for a fan-first, passionate and experienced individual to be responsible for creating, managing, and improving internal global customer service content which includes internal processes, policies, effective workflows and talking points to support effective and memorable customer interactions. Reselling tickets bought on StubHub. StubHub Response. StubHub - Payment for sale of mlb tickets. Daron received a Associate degree from Snow . It also covers you if an event is cancelled, or rescheduled and requires new tickets to be purchased. Join the list. 2 In case you didn't realize there was an alternative, the best phone number for StubHub customer support is 866-788-2482. Call +65 6873 2828. United Kingdom support.stubhub.co.uk; Welcome to StubHub Support My Orders My Sales My Account. carat. Receive a coupon for 120 percent of your original purchase . . Average. However, if you purchase a ticket using a mobile app, the cost of fees starts at about 20 . It is almost impossible to find authentic negative reviews for SeatGeek or TickPick though. At StubHub, our mission is to bring the joy of live to fans globally. Reselling tickets on StubHub you bought as a guest. Get email updates for new Customer Service Representative jobs in Limerick, County Limerick, Ireland. Alternatively, you can send us an email at customersupportuk@stubhub.co.uk FAQ Lots of answers to questions are in our FAQ. . Emailed StubHub International asking for someone to make contact with me as I hadn't received my tickets by the date given, 29th of March. Daron Fowlks is a Global Vice President, Customer Experience at StubHub based in San Francisco, California. Print. Join the list. StubHub is the world's largest ticket marketplace with concert, sports, theater and comedy tickets For support, please DM @TeamStubHub StubHub is related to the Entertainment category. Stay in the Loop with StubHub. GB. There are 3 ways to reach StubHub across 3 communication modes: phone, email, web. Years in Business: 23. Business Started: 1/1/1999. Both StubHub and TicketMaster charge fees for their services. Got an email saying my StubHub account info changed. Selling 2 Stevie Nicks concert tickets at The Gorge Amphitheater in Washington State. Jobs People Learning Dismiss Dismiss. Dismiss . Trying to contact Stubhub is impossible, we have paid for these tickets, cannot get hold of anyone, nobody answers the phone lines and there is absolutely no response to . Your ticket out https://www.stubhub.com Twitter / Instagram: @StubHub Snapchat: stubhub Aug 11, 2021. Our Company. All reviews ticket event company email customer service time response money day refund hour month phone website experience problem week. StubHub Gift Card (Email Delivery) Shop all StubHub. Trending Questions. . $160 each. Email to a Friend; Report Inappropriate Content; Customer Service + Listing Expired . My tickets will be delivered on Oct. 21; however, I also need to upload a screenshot of the ticket I sold no later than midnight the same day I receive the tickets. Listing and searching for tickets are free of charge though. How to get StubHub refund. United States. Call 1630. Candidates applying for Customer Service Representative had the quickest hiring process (on average 9 days), whereas Software Engineer(Internship) roles had the slowest hiring process (on average 31 days). The cash refund will be issued by May 31, 2021 and will be . I spent the entire concert trying to reach someone in customer service (never happened) while the confused venue ushers seated us in one of the last seats on the floor farthest from the center (the last 3 seats in the row to be exact). How to Contact StubHub Customer Service. Our Customer Service number is 866-788-2482. Every order is 100% guaranteed. Buying Selling . StubHub Social Media Facebook;
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